Privacy Policy

1. Introduction

Welcome to Reel Chess ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our mobile application and any related services (collectively, the "App").

By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the App.

2. Information We Collect

Information you provide directly:

• Email address and display name (when creating an account)
• Password (stored securely and never visible to us in plain text)

Information collected automatically:

• Game statistics (wins, losses, move counts, game duration)
• App usage data (features accessed, session length)
• Device information (operating system version, device type)
• Crash reports and performance data

Location information:

• We derive your approximate geographic region (e.g., "North America", "Europe") from your device's timezone or locale settings when you enter the online matchmaking queue. This is used solely to improve match quality. We do not access your GPS or precise device location at any time.

Information we do NOT collect:

• Payment or billing information (handled securely by Stripe)
• Precise GPS or device location
• Contacts or photos from your device
• Microphone or camera data

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Provide and improve the App's features and gameplay
• Display your game history and statistics
• Respond to support inquiries
• Detect and fix bugs or performance issues
• Ensure the security of the App

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:

• Service Providers: Trusted third-party services that assist us in operating the App (e.g., hosting, analytics), bound by confidentiality obligations.
• Legal Requirements: If required by law or to protect the rights and safety of users or others.
• Business Transfers: In the event of a merger or acquisition, your data may transfer to the new entity under the same privacy protections.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us (see Section 9). We will process deletion requests within 30 days.

6. Security

We implement industry-standard security measures to protect your data, including encrypted data transmission (HTTPS) and secure password storage. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

The App is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us using the details in Section 9.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at:

support@reelchess.org

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of any material changes by updating the "Last updated" date at the top of this page. Continued use of the App after changes constitutes acceptance of the revised policy.